Put an AI assistant inside your AcelleMail.

Two things, really. For your customers: a floating chatbox that answers questions from a knowledge base, a sparkle rewrite popover on any selected text, a subject-line A/B generator in the campaign editor, and four contextual coaches. For you as the operator: six admin dashboards covering usage, conversations, tool-call audit, feedback and self-improvement, plus a settings area with feature flags, quotas, permissions, brand voice and appearance.

It installs as a normal AcelleMail plugin and doesn't fork or patch core, so it survives your core upgrades.

Yes — and that's deliberate. RelyAI is a license, not a token reseller. You connect your own OpenAI or Anthropic key, or point it at a self-hosted Ollama instance (or Ollama Cloud), and the provider bills you directly at their rates. We never sit in the middle of your inference costs and never mark them up.

No. The chatbox ships read-only. Action-taking requires you to explicitly turn on the Agent chat flag, which is off by default. Even then, every tool is classified as destructive or safe, destructive tools require an in-chat confirmation click, and each one is written to a tool-call audit log with its inputs, outputs, duration and result.

Most actions are also reversible from a cross-tool undo stack — Cmd+Z in the chatbox, or an inline Undo button, within a configurable window (15 minutes by default).

Three gates. A per-task rate limit (per-minute and per-hour, keyed per user), a per-customer daily cap across all tasks, and finally whatever your provider's own limits are. You can set per-task overrides for expensive tasks and leave cheap ones on the default. The first gate that refuses returns a friendly error with a retry-after hint rather than failing silently.

You can also meter usage commercially: RelyAI renders an AI Credits card beside AcelleMail's Sending and Verification credits, so AI runs can be sold as part of a plan.

The chatbox has five colour themes, four launcher positions, ten launcher glyphs and three unread-dot behaviours. Everything else pulls from AcelleMail's own CSS custom properties, so dark mode and any re-skin you've done propagate automatically.

Tone is handled separately by Brand Voice: adjectives, forbidden words and a voice sample, resolved across three tiers — per-user override, your global default, then the shipped defaults. Forbidden words are stripped after generation, not merely discouraged in the prompt.

The chatbox is instructed to answer from the bundled knowledge base, to say when it doesn't know, and never to claim it performed an action it didn't. On top of the prompt there's a URL sanitiser with an allow-list, so a fabricated link doesn't reach the user. The Self-Improve dashboard then tracks hallucinated URLs, failure clusters and knowledge-base gaps so you can see where the assistant is weak instead of guessing.

No. The UI co-pilot tools can read and fill form fields, but filling always requires a user confirmation, and password, card number, CVV, OTP and API-key fields are hard-blocked on the server — the block doesn't depend on the model behaving.

Deliverability, Segment, Campaign and Form. Each shows up as a small launcher chip on the page where it's relevant — sending settings, the segment builder, the campaign editor, the form builder — and returns a short list of tips with a confidence score. The campaign coach, for example, flags spam-trigger words, preheader patterns, send-time windows and A/B split maths.

In AcelleMail admin, go to Admin → Plugins → Upload Plugin and upload the release zip, then click Activate. Open RelyAI → Settings → License, paste your key and activate it, then open Settings → Engines & Keys and connect a provider. Database migrations run automatically on activation. AI features unlock once the license is active and an engine is configured.

RelyAI checks for new releases and shows an alert in the admin with the rendered release notes. Click Update now and it downloads and installs in place. Before applying, it writes a snapshot of the plugin's own configuration tables — settings, engines, feature flags and checksums — to a deny-all backup directory, keeping the three most recent. Telemetry tables are deliberately excluded, so the snapshot stays small.

Your installed version keeps working. What an expired plan blocks is installing new releases and access to support. A Lifetime license is perpetual — it never stops working — and includes twelve months of updates; you can renew the updates plan later if you want newer releases.

Yes. All licenses include email and ticket support; Lifetime licenses get priority response. We're Relyweb Technologies Private Limited, a registered Indian company based in Ahmedabad — we issue proper GST invoices, and support is provided in English and Hindi.